Microsoft 365 Support ?
Why Olive for Education
Unmatched Expertise and Experience
Our Microsoft 365 team has over 25 years of experience with Microsoft 365, Microsoft Licensing, Device Management, eLearning Platforms and Learning Management Systems. Our team have unparalleled insight into how technology, including Microsoft 365, can be used as a powerful tool for schools, ETB’s and the wider education sector.
Education Only
Education has very specific and specialised needs and vulnerabilities when it comes to Microsoft 365. Most support providers don’t differentiate their services between corporate and education, or simply don’t have the necessary expertise. We only work in the education sector, nowhere else, and are deeply embedded in the very fabric of education.
Supporting everyone, including some of the largest education bodies in the country
We support schools of all shapes and sizes, and some of the largest education bodies in Ireland, have chosen Olive for Education. Talk to us and you’ll quickly see why.
It just works
Most schools don’t have the benefit of a full time onsite support department. With Olive for Education, you don’t need to. You can give your full focus to teaching and learning and we make sure with Microsoft 365 that “it just works”.
Proactive Management and Support
We don’t wait until something goes wrong to bring you support. Technology is rapidly evolving, making it hard to keep up with. We stay at the forefront, continuously integrating new features to enhance how Microsoft 365 works for you whilst ensuing also that your safety and security remains prioritised.
Save Time
Microsoft 365 in an educational environment is a powerful tool for saving time and improving efficiencies. Through our support, teachers, school leaders, administrative staff, and students benefit from administrative tasks being streamlined, routine processes being automated and seamless collaboration, communication, assessment and feedback.
Remove confusion
Software licensing can be challenging to understand and Microsoft 365 licensing is no different. We’ll guide you an give recommendations on best fit options for your school, before assigning and managing the licenses for you.
Be Safe
Just like technology is ever evolving, so are threats and vulnerabilities. This is particularly so for institutions entrusted with sensitive data, like schools. With Olive for Education, your institution is fortified against the ever-changing landscape of digital threats.
Unlock Limitless Learning
With Olive for Education concentrating on the support of your Microsoft 365, you can concentrate on all of the amazing tools it offers to help Unlock Limitless Learning.
Also included in our Microsoft 365 Support Service
Audits
Our comprehensive audit services ensure that your Microsoft 365 environment is optimised for efficiency, security, and compliance.
Reports
We provide detailed reports that offer valuable insights into your Microsoft 365 usage, helping you make informed decisions and improvements.
Configuration & Set Up from Scratch
If you're starting from scratch without a platform, we handle the entire configuration process to create a fully tailored Microsoft 365 environment.
Platform Migration
We ensure a seamless transition, with minimal disruption, from other platforms like Google Workspace, including Google Drive content and mailboxes, contacts and calendars.
Sanitisation and Deletion of Accounts, Content & Files
We handle the safe and thorough removal of accounts, content, and files to protect your data.
Full Support Helpdesk
We offer a Helpdesk that allows you to track and manage requests, issues and configuration changes from start to finish.
Strategic Planning
We plan ahead, foreseeing changes, and adapting to them seamlessly, so you can focus on what matters most; teaching and learning.
Expert Guidance
Rely on our expert guidance to navigate the complexities of Microsoft 365, whilst maximising the extensive efficiencies and benefits it brings.
Accessibility Tools Guidance & Integration
Click Here for full details on our commitment to Accessibility and Inclusivity.
License Procurement & Assignment
We manage the procurement and allocation of licenses, ensuing you understand the array of options and avail of the best fit for you.
Health Checks
We perform regular health checks to keep your Microsoft 365 environment in peak condition, preventing issues before they arise.
Cyber Security
Our cybersecurity measures protect your institution from evolving threats, safeguarding your sensitive data.
AI (Artificial Intelligence)
Understand the powerful AI tools within Microsoft 365.
Critical Incident Process Structure
We provide a structured approach to handling critical incidents, minimising disruption and ensuring a swift response and resolution.
Fully Tailored Project Work
We also offer project solutions that are entirely customised to meet your precise needs, ensuring they align seamlessly with your institution's objectives.
What next?
Talk to us today and discover the difference Olive for Education can make to how Microsoft 365 can work for you.
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